The Initial
Avsnitt

My Job Title is ‘Head of Failure’ (& we do 50 Experiments /Month)

Dela

How do you pitch 50 experiments a month? ...by making them impossible to refuse.


Steal Grace Miller’s framework for "tiny loss" proposals that guarantee a "Yes" from even the most risk-averse clients, it's in this month's newsletter: https://increaseconversionrate.substack.com/


in this episode…


Grace Miller is building one of the most advanced experimentation cultures in media.


she doesn’t just run tests; she turns entire teams into experimenters.


as head of experimentation and failure at Flight Story, the company behind Diary of a CEO, she’s scaling experimentation across 15+ teams, from thumbnails to full customer journeys.


it’s about:

  • how to build a culture where everyone runs experiments (not just one team)
  • “kill the guesswork”: using data to drive decisions across the entire business
  • why failure, rewards, and rituals (like experimenter of the week) accelerate growth
  • how to prioritize experiments that actually impact company KPIs
  • scaling learnings across brands, platforms, and audiences without forcing what doesn’t fit


Find Grace on Linkedin: https://www.linkedin.com/in/grace-miller-linked-in/

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