Season 11 is here and The Retail Tea Break is celebrating five glorious years!

I look back at that very first episode from September 2021 and ask how much has retail really changed? From Google search and e-commerce to AI, personalisation and the ever-evolving customer journey, the technology may have changed, but many of the retail fundamentals haven’t.

Plus, get a sneak peek at what’s coming in Season 11! There’s fresh retail insights from Ireland, the UK and the US, ambitious growth stories, innovative products, scaling brands and plenty of conversations about people, stores, customers and tech.

And The Retail Tea Break is back on the road, with a very special episode coming from Amsterdam.

So after five years of stirring curiosity and brewing ideas… I feel like we’re only getting started.

Grab that cup of tea and let’s get into Season 11!

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