If your practice is growing and you can feel the ceiling getting close, this conversation is for you. I sat down with Dr. Kela Smith, a wellness doctor with a PhD in natural medicine who runs two businesses side by side, the Hormone Puzzle Society on the clinical side and Grow Your Wellness Business where she coaches practitioners, and we dug into what actually changed for her between six figures and seven.

Almost none of it came down to working harder. It came down to who she lets onto a call in the first place, what she believes about money in the moment a price leaves her mouth, and the fact that she wrote her processes down long before she had a team to hand them to. She also walked me through her Thriving Business Puzzle, the framework she built for that jump, with the CEO seat sitting right in the middle of it.

In this episode we get into:

  • The five pieces of her Thriving Business Puzzle, and why she put the CEO in the center instead of the practitioner
  • How she pre-qualifies every single call, including why she moved to paid deep dive calls and stopped offering free ones
  • What to actually say when money comes up on a call, the question she asks first, and why she goes quiet after it
  • Why she writes SOPs before she hires anyone, and how her first hire started at five hours a week
  • What half a million dollars invested in her own business taught her about deciding when to say yes

Connect with Dr. Kela Smith
 Website: growyourwellnessbusiness.com
 Instagram: @drkelasmith

💬 Let's Connect

If you listened to the SOP part and felt a little called out, come tell me about it. Send me a DM at @nicole.leadbetterhq.

ABOUT THE SHOW

The Lead Better Podcast is where established health practitioners get honest about what it actually takes to run the business behind the practice. 

*Some links in this episode are affiliate links, which means Lead Better HQ may earn a commission if you sign up, at no extra cost to you.

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