What does it actually mean to make learning a competitive advantage? 80% of learning happens in the flow of work — yet most L&D teams spend 80% of their time on formal programs that cover just 10% of firm-wide learning. That's the inversion that changes everything.
That's what I'm digging into in this episode of GOOD MORNING L&D.
My guest:
🌀 Heather Stefanski, Chief Learning Officer & Head of People, Data & Analytics at McKinsey & Company
She leads a global team of 400 learning professionals and has built living proof of what it looks like when L&D moves from the sidelines to the center of business strategy.
We talk about:
– Why the real shift isn't from classroom to digital — it's from training delivery to architecting a development ecosystem
– What agentic learning actually means: how McKinsey uses AI to deliver learning support at the exact moment it's needed, contextualized and situational
– Why apprenticeship only works as culture — measured, embedded in rituals, and valued in the review system
– Why AI literacy and leadership development must be taught as one integrated capability, not two parallel programs
– The puddles approach: how to start small, prove value, and connect wins over time — without waiting for the big transformation
Host: Moritz Ettl – Founder Forever Day One https://www.linkedin.com/in/moritzettl/
Guest: Heather Stefanski https://www.linkedin.com/in/heatherstefanski/
More from GOOD MORNING L&D:
Website: https://foreverday.one/masterclasses/
YouTube: https://www.youtube.com/@4ed1-
Distribution: Forever Day One Editorial & Production: Tanja Kamp
