Most organizations treat AI trust as a compliance exercise. Check the box, file the documentation, avoid the fine. But compliance and trustworthiness are not the same thing.
In this episode, I'm joined by Tris Papakonstantinou - cognitive scientist, co-founder of the Digital Trust Council, and PhD researcher at UCL - who studies why people trust or distrust AI and what it actually takes to shift those beliefs.
We discuss:
Why people judge AI on outcomes but judge humans on intentions - and what that means for leaders
The difference between regulatory compliance and genuine AI trustworthiness
How cognitive offloading is quietly eroding critical thinking and decision-making skills
Why the best AI adoption strategies start with framing, transparency, and long-term thinking
Need help building AI capability in your organization? Book a call.
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