In this episode of Delivery Prophets: Tech Smart, JP Then, founder of Slerp, joins us to reveal how restaurants are quietly taking back control – one direct order at a time. From inventing the sourdough doughnut at Crosstown to building tech that lets even small operators access delivery networks once reserved for the giants, JP shows how ‘unbundling’ from the marketplaces is reshaping the game for everyone, not just the big brands.
In this episode, we discuss:
Unbundling delivery platforms and expanding restaurant options
Rise of direct ordering channels and customer data ownership
Technical and operational challenges of delivery integration
Delivery’s shift from resistance to an essential revenue stream
Increasing role of AI and digital efficiency in operations
Future trends: innovation in transport and ongoing digital growth
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