When people hear "healthcare security" they usually think cyberattacks and data breaches. But what if the most pressing threat isn't digital?
We connected with Eric Sean Clay, VP and Chief Security Officer at FMOL Health, to discuss the alarming reality of workplace violence in healthcare and why it demands urgent attention. With more than three decades of experience in law enforcement and healthcare security, Eric brings a critical perspective on how safety challenges are evolving and what leaders must do to respond.
From the financial and operational impact of workplace violence to the emerging role of AI and predictive analytics, this conversation highlights what it will take to protect caregivers and healthcare delivery.
For healthcare leaders focused on workforce stability, patient outcomes, and operational resilience this is a conversation that cannot be ignored.
Chapter Timestamps
00:00 Preview
00:53 Welcome to The Digital Healthcare Experience
02:05 Eric's background and path into healthcare security
02:17 Why physical safety is the biggest threat in healthcare today
02:52 The true cost of workplace violence in healthcare
05:52 How widespread workplace violence really is
07:15 The ripple effects on care quality, staff, and finances
12:52 The caregiver exodus and safety concerns
16:08 What actually makes caregivers feel safer
18:42 Building a culture of safety across leadership and teams
22:17 New security technologies and AI in healthcare
27:09 Innovations FMOL Health is implementing now (K9, AI, training, more)
Connect with Eric on Linkedin at https://www.linkedin.com/in/ericsclay
Find Eric's work at https://www.fmolhs.org
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The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.
Learn more about The Digital Healthcare Experience here.
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The Digital Healthcare Experience Podcast:
Powered by Taylor Healthcare
Produced by Naomi Schwimmer
Hosted by Chris Civitarese
Edited by Eli Banks
Music by Nicholas Bach
