Truly informed consent is so much more than a signature on a form.
In this episode we sit down with Dr. Helen Dao, President and CEO of Dao Consulting Services, to explore how artificial intelligence could reshape one of healthcare's most critical and yet often overlooked processes: informed consent.
Drawing on more than 20 years of experience, Dr. Dao shares her perspective on how AI can improve patient understanding, support health literacy, enhance compliance, reduce risk, and help healthcare organizations do more with limited resources. From multilingual patient communication and teach back strategies to AI governance and workforce challenges, this conversation explores both the opportunities and responsibilities that come with integrating AI into patient care.
Chapter Timestamps
00:00 Preview Clip
00:58 Introduction and Meet Dr. Helen Dao
02:40 AI as a Tool, Not a Replacement for Healthcare Professionals
05:34 Why Informed Consent Has Been Slow to Digitize
08:53 Personalizing Informed Consent with AI
10:31 AI, Health Literacy, and Language Access
13:33 Improving Compliance and Consistency Across Organizations
16:33 Using AI to Identify Clinical and Social Risk Factors
18:55 Teach Back, Patient Engagement, and Follow Up Strategies
21:28 Addressing Healthcare Workforce Challenges with AI
26:01 How AI Can Improve Provider Documentation Workflows
27:29 Advice for Healthcare Leaders Adopting AI
30:07 Upcoming Initiatives from Dao Consulting Services
Connect with Dr. Dao on LinkedIn at https://www.linkedin.com/in/daoconsultingservices
Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!
The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.
Learn more about The Digital Healthcare Experience here.
Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.
For more information about Taylor Healthcare, please visit imedhealth.com
The Digital Healthcare Experience Podcast:
Powered by Taylor Healthcare
Produced by Naomi Schwimmer
Hosted by Chris Civitarese
Edited by Eli Banks
Music by Nicholas Bach
