When even a seasoned healthcare professional can't navigate the system safely, what would the average patient or family do?
We connected with Kathryn Biasotti, a nurse leader and patient safety advocate with more than 30 years of experience in healthcare operations, risk management, and quality. Kathryn shares a deeply personal story of loss that exposes how communication breakdowns and documentation gaps can lead to devastating outcomes, even in well intentioned systems.
Watch the video version here.
Chapter Timestamps
00:00 Preview clip
00:57 Welcome to The Digital Healthcare Experience
01:23 Introduction to Kathryn Biasotti
02:11 A personal story of loss and missed opportunities
02:57 Breakdown in communication and care coordination
04:17 Lack of transparency and delayed interventions
06:41 What would the average family do without medical knowledge
08:07 Structural failures and systemic gaps in care
09:07 What the Patient Safety Structural Measure aims to fix
12:25 Communication failures and the risk of litigation
14:02 Why communication remains the leading cause of safety events
15:27 The role of patient advocacy and leadership accountability
17:06 Building a culture of safety from the top down
18:48 The role of AI in improving patient safety
21:08 Alert fatigue and the human factor in technology
23:56 Implementing AI responsibly in healthcare systems
25:37 The most important takeaway for healthcare leaders
Connect with Kathryn on LinkedIn at https://www.linkedin.com/in/kathryn-biasotti-49680611b/
Find Kathryn's work at https://www.pfps.us
#digitalhealth #patientsafety #healthcareinnovation #riskmanagement #healthcareai #patientexperience
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The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.
Learn more about The Digital Healthcare Experience here.
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The Digital Healthcare Experience Podcast:
Powered by Taylor Healthcare
Produced by Naomi Schwimmer
Hosted by Chris Civitarese
Edited by Eli Banks
Music by Nicholas Bach
