Michael Harrison told his insurance agent he'd do $250,000 his first year in business. He finished at $1.6 million.
In this episode, host Clinton James sits down with Michael Harrison, owner of Mid-South Restoration Services and 1-Tom-Plumber Memphis. Michael started in the trade at 14 as his brother's helper and spent 20 years learning it at franchises and independents before two phone calls on one drive home pushed him to go out on his own.
You'll walk away with:
How he built a 100% referral business on insurance agents and adjusters
Why he tells agents straight when a loss isn't worth filing a claim on
Why his $6M year was less profitable than his smaller years
Why he turned down a TPA that wanted a cut of referrals he already earned
How he cash funded a 1-Tom-Plumber franchise to be the first call when a building floods
The culture decision he sat on too long, and what it cost him
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