One 11-inch rain event cost Tyler Hendrix and his partners an estimated $250,000 to $300,000 in a single day, because they weren't built to handle the volume.
In this episode, host Clinton James sits down with Tyler Hendrix, co-owner of Voda South Kansas City and incoming general manager of 1-Tom-Plumber Kansas City. Tyler came out of construction project management, building municipal water plants across five states. A ski trip with two friends turned into a business, and they opened their doors in April 2025.
You'll walk away with:
Why a year of trying to buy an existing business never worked out
How carpet cleaning gives them a non-emergency touchpoint and a steadier cash flow
The first hire they held onto too long, and what it cost them
What the storm taught them about paying for capacity before you need it
What a fractional CFO and a 13-week cash flow forecast changed
Why the plumber referral war pushed them into 1-Tom-Plumber
Why Tyler says restoration's low barrier to entry is just deferred
---------- Want to connect with Tyler? Find him on LinkedIn or on Instagram at @TylerHendrix360.
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Subscribe to Restoration Pros Unplugged and visit restorationprosunplugged.com.
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Running a restoration company and want to get more jobs from your online marketing? Book a free discovery call with Water Restoration Marketing at https://waterrestorationmarketing.com/discovery-call/
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