What does it actually take to grow a home service business from $30 million to $250 million? Jim Leslie has seen it firsthand.
As the former CMO/CTO of A1 Garage Door Service, Jim spent nearly a decade working alongside Tommy Mello as the company scaled. Now, as CEO of Home Service Freedom, he's helping other contractors apply many of those same lessons to their own businesses.
On this episode of Change Your Filter, Lisa sits down with Jim to talk about what separates contractors who continue growing from those who hit a wall.
They get into:
The systems and leadership decisions that helped A1 scale
Why so many contractors get stuck between $3M and $10M
The KPIs every home service business should be tracking
How AI is changing the way homeowners find and evaluate contractors
Why pricing transparency and the customer experience matter more than ever
The mindset shift owners need to make to build a business that doesn't depend entirely on them
Jim also shares what he and Tommy learned along the way, how Home Service Freedom came together, and why the future of home services still depends on getting the human side of the business right.
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