Derek Cormier, owner of Climate Experts in Melbourne, Florida, joins Lisa for a candid conversation about building a modern home service company and redefining what growth should actually mean.


After restarting Climate Experts with one employee in 2019, Derek helped the company double year after year. But as the business expanded, his perspective began to change. Revenue was still important, but it was no longer the only (or even the best) measure of success.


Derek explains why sustainable growth also means developing stronger leaders, improving profitability, creating better opportunities for employees, simplifying the customer experience, and giving owners more time with their families.


In this episode:

  • Restarting and rebuilding Climate Experts
  • Hiring around your strengths and weaknesses
  • Turning company culture into a recruiting advantage
  • Building trust through authentic content
  • Using AI to coach technicians and managers
  • Creating a more transparent buying experience
  • Prioritizing profit over revenue
  • Building a business that supports your life


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