A holistic approach to services procurement looks beyond individual transactions to how work, data and accountability connect across the organisation. Having a broader view is critical for managing complexity, risk and value in services spend.
With Patti Vora, Independent Consultant
01:40 - The journey through Sourcing to Contingent & Services Procurement
20:16 - Focusing on the PO doesn't give the full picture
37:32 - Why organisations struggle to get value from professional services
55:20 - The essential nature of control in services procurement
01:03:47 - Data and supplier performance - the keys to strategy
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