As services procurement grows, organisations struggle with limited visibility into who is delivering work and how value is measured. The conversation examines why that gap creates friction between procurement and the business, and what stronger governance enables.
With David Orme, Global Head, Services Procurement, Pontoon
12:29 - 19:10 - The main services procurement issues in the market
20:19 - 29:21 - Why are people struggling to get started
29:50 - 35:45 - The benefits of tackling services procurement
41:42 - 51:27 - The services visibility gap
57:03 - 01:02:21 - Bridging the services procurement gap
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