Matthew McIlveen has a background in women's hair loss; he first had an interest in fashion and styled wigs for his flatmates who were drag queens! He then got into medical wigs and the emotional element behind his work completely changed.
We discuss adding hair systems & hair replacement to salon services, how to do it well, safely and with compassion. He offers education in sensitivity and team behaviour to help them respond appropriately.
There are different hair systems to suit different people. Matthew describes how consultations and aftercare are so important, and managing expectations is key.
Matthew shares how services like hair replacement can help to make your business stand out.
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