In this episode of The Untrapped Podcast, Keith travels to Phoenix, Arizona to sit down with Curt Kempton, founder of ResponsiBid, to talk about building a business around systems, people, and the problems you understand better than anyone else. Curt shares how struggling with sales in his own window cleaning and pressure washing company eventually inspired him to create software that could automate the sales process for home service businesses. He also breaks down how he stays organized, hires people who are smarter than him, builds a strong team culture, and keeps the business moving without trying to do everything himself.
Curt also opens up about self-doubt, profitability, leadership, and one of the biggest mistakes ResponsiBid ever made—a massive software update that created bugs, frustrated customers, and pushed the team to its limits. Through it all, Curt explains why successful business owners need to focus on their strengths, build systems around their weaknesses, and genuinely care about both their team and their customers.
