Despite the best of intentions, the customer is typically the one thing NOT considered at the center of most business and operational decisions. This episode explains how this happens and gives strategies designed to deliver exactly what your customers are craving and willing to pay you more for.

Podden och tillhörande omslagsbild på den här sidan tillhör Kristina Evey, Transforming the Customer Experience, Host of The Customer E. Innehållet i podden är skapat av Kristina Evey, Transforming the Customer Experience, Host of The Customer E och inte av, eller tillsammans med, Poddtoppen.