Miguel Navarro (KeyBank) and Angela Diaz (Senior Risk Manager, external fraud oversight) on where fraud teams are actually falling behind on AI, and what it costs them.
They cover:
Why reading about AI isn't the same as using it, and where to start
How deepfake scams work outside the bank's visibility — and why that makes them so hard to catch
The difference between managing risk and avoiding it
Why collaboration is the most underrated fraud strategy in financial services
How to build an AI governance framework that lets your institution move with confidence
Today is the worst AI will ever be. The teams that treat that as a reason to wait are going to have a hard time catching up.
Fraud Fight Club is an independent fraud prevention community. This episode is sponsored by Inscribe, the AI platform banks and fintechs use to detect document fraud and verify income at scale. Learn more at inscribe.ai.
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