Christine Slocumb can do just about anything for anyone. Which is how she ended up spending five years at the same revenue, the same margin, and everyone telling her the agency looked great.
She'd built Clarity Quest into one of the top healthcare marketing agencies in the US, and every client on the books wanted her, personally, on every call. Which is lovely right up until a premier healthcare brand turns up, the exact work you built the place for, and you have to tell them no because nobody's free and you didn't hire in time.
So she started firing clients, those running $20,000-a-month ad budgets through the agency, knowing full well she might have to watch a $3M year shrink to $2.5M.
She did it anyway. Narrowed the agency down to three kinds of company, put the brand work up to three times what she'd been charging, and nobody blinked.
Then she went to sell. Three years, five letters of intent, four dead deals.
We get into all of it, including the clause sitting in a lot of service contracts that means you have to go ask your clients for permission to sell your own business.
Worth a listen if the number hasn't moved in a while and everyone keeps telling you you're doing great.
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Find gaps in your brand health and performance https://www.badasserybyb.com/brand-health-audit-
05:43 Hiring and Early Growth
08:03 Three Key Pivots
10:07 Contractors vs Employees
14:07 Analytics and Time Tracking
18:02 Vertical Focus Strategy
28:22 Founder Bottleneck Plateau
33:55 Process and Pricing Shift
37:28 Marketing Audits That Work
43:39 Margin and Lead Insights
45:03 Budget and Trade Show Audits
53:23 Selling the Business Gauntlet
01:08:55 Contract Clauses That Kill Deals
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5 episodes to binge on:
- The no bullshit strategy with Alex Smith
- Brand strategy in action with Cam Varner
- Repositioning to $10M with Nicole Downer
- Your Business Might Be Unsellable with Allie Beckmann and Alexandria Seydel
- Repositioning Without Losing Customers with Amy Heidersbach & Melissa Eaton
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Reach out to guest speaker Christine Slocumb:
Website | LinkedIn | Instagram | YouTube
Books: Stop Starvation Marketing: 23 Power Moves for Healthcare and IT Companies | Mastering the Exit Gauntlet: Sell Your Agency with Confidence
Follow Beatrice Gutknecht:
LinkedIn | YouTube | Instagram | Website