Most ecommerce brands doing $5M to $100M  have the same blind spot.

They're spending real money on paid  acquisition. New customers are coming in.

But once they're on the list — nobody  really knows what's happening to them.

Old automation. A list with hundreds of  thousands of profiles nobody has looked  inside in years. Monthly reports with  open rates that never tell you if you're  actually leaving money on the table.

In this episode I'm breaking down the four  things we find broken in almost every  Klaviyo account we audit — and what a  real retention program actually looks like  when it's working correctly.

Plus — how to get a free 28-point  Retention Scan from our team at Bread Loaf.  No pitch. No obligation. Just a real audit.

✅ Elevate your brand's Email & SMS marketing: https://breadloaf.typeform.com/to/rotiGDm7?typeform-source=www.youtube.com 🚀 Discuss your growth strategy: https://calendly.com/markmilutin/retention-audit-kick-off?month=2025-02

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