At a company as large and complex as Pfizer, investor relations isn't just about answering questions. It's about architecting a story that works for a PhD and a generalist in the same room. In this episode of Winning IR, Mark Fasken speaks with Francesca DeMartino, Chief Investor Relations Officer at Pfizer, about what it takes to run a world-class IR program inside one of the most scientifically complex, brand-recognizable, and closely scrutinized companies on the planet.
Drawing on over 25 years of experience across pharma, med tech, investment banking, and corporate communications, Francesca shares how she builds her bench, controls the narrative, and earns her seat at the table.
Listen to the full episode to learn more about:
Why pharma IR is unlike any other sector and what IROs everywhere can learn from it
How to tailor your story for generalist and specialist investors, sometimes in the very same meeting
Why Francesca abandoned traditional Q&A documents in favor of message maps and why you should too
How to build an IR team that is truly fit for purpose, and what skill sets matter most
The three pillars of a great IR program: storytelling, consensus management, and targeting — and how to master all three
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