Episode 3: Beyond the Search Bar- Chad White on Owned Audiences and the Inbox as a Search Platform

Google has become the world's largest publisher — and for brands that relied on organic search, that's a crisis. In this episode, Russ sits down with Chad White, Head of Research at Zeta Global, to map out what comes next. Chad shares his five-part framework for staying visible beyond Google, makes the case for email as a genuine search platform, and explains why Google's Personal Intelligence initiative — connecting Gemini to Gmail — could be the most powerful AI personalization signal hiding in plain sight. They also get into multi-channel strategy, machine-to-machine commerce, and why empathy is the most underrated marketing tactic of 2026.