In this episode, Michelle Garza, Legal Operations Manager at Generate, discusses how she built a deep and productive partnership between her legal ops and finance teams. She shares her journey from executive assistant to legal ops, and how she transformed a chaotic, email-driven accrual process into a streamlined, centralized system using Brightflag.
The conversation covers practical strategies for gaining finance team trust, including learning their tools and language, implementing consistent project coding, and providing real-time visibility into legal spend.
The discussion also touches on vendor management, invoice processing, and how accurate, timely accruals became a credibility-builder with finance — ultimately saving an estimated 20 hours of work per department, per month.
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