When Lydia Fine suggested client privacy as a topic for her Stories & Shorties episode, I almost said no... it honestly felt too big and important for such a short episode.
Privacy is one of those issues that's expanding fast, in the world generally and in our industry specifically, and it deserves way more than a quick conversation. But the more I thought about it, the more I realized Lydia had something genuinely useful to hand you right now, even if the bigger conversation is still ahead of us.
In this episode, Lydia walks through:
Why a "share unless you say otherwise" policy is probably costing you bookings
Why privacy needs to be a spectrum of options instead of a binary yes or no
The exact language and timing she uses to ask clients about sharing preferences at booking
A simple habit at the end of every session that builds trust, and sometimes even gets clients to loosen their own restrictions
If you've ever had a lead go quiet on you for no clear reason, this one might explain more than you think.
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