When I asked my friend Rebecca Hunnicutt to contribute to our Stories and Shorties series, I didn't give her any specific direction - she's an educator and long-time family, maternity, newborn, and school photographer in Portland, Oregon, so I knew she'd share something good.  

What I didn't anticipate was that she'd send me FOUR somethings - four separate ideas, each of which could have been its own full episode - and fit them all into under five minutes.

So I'm doing this episode a little differently! You'll hear Rebecca's four tips first, and then I'm chiming in at the end to unpack each one so none of them get lost!

Here's what she's sharing:

  • Modifying your questionnaire to improve your clients' experience  
  • Auditing your workflow with an eye on automation  
  • Auditing your marketing to ensure you're speaking to the right audience  
  • Adding customer support that delivers faster answers (and saves you time)

None of these are complicated, but they can be powerful. Try (at least) one this week!

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