913. When something's broken at work, we reach for the big fix — the reorg, the new tool, the strategy overhaul. But ask people to describe their perfect coffee and they'll say rich, dark, bold. Put a cup in front of them and they reach for weak and milky. Rachel Cooke applies that same gap to work, where what's holding you back usually isn't strategy. It's the thousand small snags you've stopped noticing. Here's how to find one and ease it from right where you sit.
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