916. Getting better at AI isn't a technology problem. It's a work design problem. Drawing on a corporate "digital transformation" that never quite landed, Rachel Cooke explains why skill without structure has nothing to hold onto. She then walks through four questions that build that structure: what you're trying to win, whether your tools and guardrails match your expectations, where AI belongs in your highest-value work, and how your team learns together while the technology keeps changing.
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