Launching embedded payments involves much more than completing a technical integration. It requires cross-functional alignment, thoughtful planning, customer education, and a long-term strategy for driving adoption.
In this episode of Payment Pulse, Shannon speaks with Hannah, Senior Director of Payments for the partner channel at Xplor Pay, about what happens after a SaaS platform selects a payments partner.
They discuss how launch teams coordinate product, development, sales, marketing, and customer success; why every launch plan should reflect the software provider’s unique business; and which common mistakes can slow adoption.
Whether you’re evaluating embedded payments, preparing for implementation, or looking to improve an existing program, this conversation offers a behind-the-scenes look at what it takes to launch successfully, and to continue growing after launch day.
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