Want your restaurant to run like a well-oiled machine, even on your day off? Press play.
In this episode, Andrew Scott (founder of Owner Shift) shares how to build restaurant employee training systems, SOPs, and processes that make your team consistent (with or without you there).
You’ll hear the four-word fix that ended one of his most frustrating problems for good - and the leadership rule that changed the standards of his team.
You'll also get his three-step training method and the week-by-week structure he used to train new hires across multiple locations.
Tune in to discover:
✅How to build a restaurant training checklist from scratch (using a tool you already have) ✅The two things every restaurant checklist needs before staff will follow it ✅TAn accountability hack that let’s you track who did what ✅How to build opening, closing, and prep checklists your employees will follow ✅The “single focus” training method that transforms new hires into strong staff faster ✅How restaurant systems raise consistency and labour productivity at the same time ✅Why Andrew still used his own checklists after 20 years… PLUS what happened when he didn't
Key moments:
00:00:00 Intro 00:01:00 Why Systems Matter 00:04:00 What Makes a Good Checklist 00:09:16 Accountability Mechanisms 00:12:42 How Standards Fall 00:17:40 Deadlines 00:21:00 Openers Versus Closers 00:24:00 Leading By Example 00:27:00 The Smoothie Story 00:30:00 Tell Them Why 00:36:00 Standards Get Diluted
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✅Tools For Restaurant Owners✅
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The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call: 👉 Restaurant Assessment Call ✅Connect With Us✅
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