I used to wake up at 6:00 a.m. scared to look at my own phone. Because I knew as soon as I looked, I’d see somebody had quit or didn’t show up. And I was the only one who could fix it.
If your restaurant falls apart the minute you leave, this episode shows you the way out.
In this episode I was a guest on The Pre Shift podcast, hosted by DJ Constantino, and presented by 7Shifts. I share my story as a multi-unit restaurant owner. I had the sales, the managers and 50-plus employees.
Yet I still worked 100-hour weeks and had no life.
Then I saw the real problem - I was the system. I walk through how I fixed that, and how restaurant owners can build restaurant systems that grow profit and give them their time back.
We also get into the fifth location mistake that pulled 30% of the customers away from my best store. I share the "streaky mirror" example that explains why your team gets simple tasks wrong. And you'll hear why I track food cost and labor cost every week instead of waiting on a monthly P&L.
If you want a restaurant business that works for you instead of you working for it, hit play now.
Key moments:
00:00:00 Intro 00:00:45 My Restaurant Story 00:04:26 Afraid Of My Phone 00:07:45 When Scaling Turns Risky 00:13:31 The Streaky Mirror Lesson 00:20:06 The Walk-In Problem List 00:23:56 Finding Five Free Hours 00:27:08 Track Your Numbers Weekly 00:32:11 Why I Raised Wages 00:35:16 The Overstaffing Trap 00:38:55 Two Fixes This Week
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The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call: 👉 Restaurant Assessment Call ✅Connect With Us✅
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