AI is typically an IT investment, but HR is often tasked with proving whether it actually delivers value. Former CHRO Paul Carney, now the founder of AI-training company Ishtot, explains why AI initiatives need to account for the cost of onboarding people, preparing data, and building AI fluency before the ROI shows up. Carney breaks down a practical 90-day approach for turning AI experiments into measurable business impact, explaining what data to look for, and how to identify what’s working versus what’s not.
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