OOTB #45 | The Gap Between Your WMS and Your Warehouse Floor

There's a gap in almost every warehouse — between what the WMS says is on the shelf and what's actually there. Joe Mirabile, VP of Operations at Gather AI, puts it plainly: accuracy rates in the field hover between 65–85%, and the difference is almost always human. In this episode of Out of the Box, Margherita sits down with Joe to unpack why inventory accuracy has been such a stubborn problem — and why cycle counting, the industry's default fix, is already stale by the time it's done. Joe walks through how Gather AI's drone and forklift-mounted camera systems create a continuous, real-time digital footprint of every pallet in a facility, correcting the WMS automatically rather than waiting for someone to notice the discrepancy. From detecting a pallet that had gone unnoticed for four years to enabling fully automated weekend scanning with a self-charging drone nest, this one gets into the operational detail that most tech conversations skip.