Tony Adams - What the f**k is a system, and how do you get people to follow it?

Colm chats to Tony Adams, owner and operator of Hello Burger since 2015.

Chatting:

-> What the f**k is a system, and how do you get people to follow it?

-> Tony's 1:3:1 system for managers to communicate issues upwards

-> How to develop training programs for young managers on leadership

-> Balancing in-venue experience and delivery

-> Tony's top tips for success with Delivery Apps (gained from serving 25,000 burgers per year)

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