Aaron Wall: Building a team that cares & serving up some Modern Irish Hospitality

Colm has a great, wide-ranging chat with Aaron Wall, owner and operator of Homeboy Bar.

Fascinating insight into the level of detail and commitment it takes to build a top-tier brand, experience, and most importantly, team!

Chatting:

→ Why simplifying your message is so important to connecting with your guests and team

→ The welcome sequence that builds trust instantly

→ The secret to Homeboy’s staff retention: a kick-ass onboarding

→ The Priority System that means his staff keep their cool even when shit hits the fan

→ How to create atmosphere and character in your venue

→ Simple tips to get your team bought into the business and the numbers, not just service

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