Season 3, Episode 13(Episode #49)
"Why Some Interior Designers Avoid Their Systems & Processes" Guests: Dixie & Paxton Willard, Poised & Plumb
[00:47] Dixie's background: mechanical engineering, architecture, and how a non-traditional path led here
[07:26] Paxton's background: photography, retail, and how he ended up in design support at MyDoma
[10:57] What working at MyDoma taught both of them about how differently designers actually run their businesses
[17:31] No two design firms are the same — but the same operational problems keep showing up
[19:53] The "every project is different" myth, and why it isn't a real reason to skip having a process
[24:19] The brain-dump method: building a system without overhauling everything at once
[25:49] Why you don't have to build the whole thing in a day
[28:11] You don't have to reinvent the wheel every project — refining beats rebuilding
[55:02] Why generic "follow my system" coaching often falls flat for creative businesses
[60:27] The renovation analogy: fixing an existing business is harder than starting from scratch
[82:22] What to do if you're just starting out and can't afford outside help yet (flag: "just" — rephrase in final copy)
[85:15] Poised & Plumb's upcoming workflow-intensive workshops (starting June 30, quarterly after)
[85:52] The real reason systems stall: "I'll come back to it later" never happens
[87:50] Why nobody feels like they have time for this — and why that's the point
[88:06] Where to find Poised & Plumb
