This one runs deep on merchandising and product innovation built specifically for the channel: why the best operators price higher on TikTok Shop than on their own site, why you don’t actually own the customer you just sold to, and why the halo effect only works if you force the action toward a customer who was ever going to come back. Kevin breaks down how ChocBox turned a throwaway moment on a live stream into an entirely new product line, why the product has to be the content, and the twenty-second street test for whether something can win on social commerce. Jake makes the case for building your whole strategy off-platform first, setting a real business objective before you list a single SKU, and killing products that are selling fine because they’re pulling the wrong customer. Hero SKUs, variant stacking, Discovery SKUs, pricing ladders, and why almost none of the broad TikTok Shop advice you hear survives first principles. New episodes weekly.
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