Has setting up your customer relationship management (CRM) system been on your “someday” list? Dubsado specialist and client experience strategist Kelly McCracken joins me to make systems feel approachable even if you don't consider yourself tech savvy, and shares how implementing just the basic features of Dubsado can help you book more clients from day one.
We talk about:
The first thing to do for a successful set up (before even logging into the system!)
Kelly’s top 3 Dubsado features to help calligraphers save time and get paid
How much aesthetics matter in the booking process
New features in Dubsado 3.0 that will make customizations even easier
Kelly’s advice for balancing business while raising kids
About our Guest:
Kelly McCracken is a client experience strategist and Certified Dubsado Specialist who helps service providers create thoughtful client experiences and simplify the work behind the scenes. A former teacher and mom, Kelly believes business growth should leave room for the life you want to live. Through strategic systems and automation, she helps entrepreneurs spend less time managing their businesses and more time doing what they love. She also leads the Boston chapter of Made for Mothers, bringing local moms in business together for connection and community, and is the host of The Kitchen Island HQ podcast.
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