Creating a sense of urgency on your team starts with the ask. When employees don’t follow through, the handoff was usually missing something. You ask for the client email, the deck, or the vendor follow-up, they say “on it,” and a day later you’re doing it yourself and wondering if anyone cares. In this episode, Lia breaks down the three pieces of a handoff that turn “on it” into ownership: a deadline, the reason behind it, and a two-minute check that it’s doable.
In this episode you will learn:
Why “on it” is an incomplete handoff, and how to fix it inside the ask
How to put a deadline on a request without it feeling like micromanaging
How to share context so the deadline matters to your team member, even when the reason is your own workload
The questions that get your employee to own the urgency and flag risks early
How to tell a delegation problem from a performance problem
Resources mentioned:
Work with Lia on mapping how work gets done on your team: liagarvin.com/contact
Tell Lia how the three steps went with your team: hello@liagarvin.com
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