Kimberly Layton spent years in corporate America helping Fortune 500 companies cut through complexity and align their strategy with real results. As the owner of SkyRun Naples, she's now applying those same disciplines to vacation rental property management, where honest homeowner communication and proactive owner relationships are the foundation of everything she does. This episode is sponsored by iTrip Vacations.
In this episode, Lynell sits down with Kimberly to explore what separates good property managers from great ones. The conversation covers how Kimberly brings her enterprise background to every part of her short-term rental business, from setting realistic revenue expectations with new homeowners to navigating the growing tension between property managers and Online Travel Agencies (OTAs) over guest data ownership. Kimberly also shares how she's using artificial intelligence (AI) tools to work more efficiently, why she chose the franchise model when entering the industry, and the leadership principles that carry over from the boardroom to property management. If you're looking to build a vacation rental business on a foundation of trust and transparency, this episode is for you.
This episode is sponsored by iTrip
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