Discover how Zuora turned its own billing platform inward to track AI costs down to the individual engineer, giving CFOs the trust and auditability they demand.

Topics Include:

  • AWS's Achint Naveen opens, introduces Zuora as a key partner
  • Audience poll reveals AI monetization is still a struggle
  • Zuora's Katherine Shealy introduces the company's AI monetization focus
  • Zuora powers monetization for global brands like Twilio, Zoom
  • Their platform spans CPQ, billing, metering, and revenue recognition
  • Usage-based pricing has flipped seat-based SaaS models upside down
  • AI companies face a 20-point margin gap versus SaaS
  • Companies juggling multiple pricing models face major hidden complexity
  • Traditional pricing models are breaking down under AI's dynamic costs
  • Zuora's framework aligns teams early through an NPI-style process
  • Their tech lets companies iterate pricing at engineering speed
  • Zuora now tracks its own AI costs internally too
  • Zuora AI runs on AWS Bedrock and AgentCore infrastructure
  • AWS's Achint details the full stack behind Zuora AI
  • AgentCore Memory gives Zuora's agents secure, persistent context


Participants:


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