Welcome to another episode of The Communicative Leader! I’m your host, Dr. Leah OH. We often talk about leadership as a journey toward growth, but for many organizations, that journey feels less like a sprint and more like a slog through thick mud. We see the symptoms—missed deadlines, team silos, and circular arguments—but we often tiptoe around the root causes because the truth feels too disruptive.
Today’s guest is a truth-teller and doubt-slayer who argues that the only way to move faster is to stop avoiding the hard stuff. Joining us is Sue Hawkes, an Expert EOS Implementer™, CEO of YESS!, and the co-author of the brand-new book in the EOS Mastery Series, Issues: Remove Friction, Fast-Track Your Growth, and Ignite Your Greatness.
Sue has been solving problems and helping people since she was a fifth-grader running her first door-to-door business. Today, she works with high-stakes leaders to clear the organizational clutter and build winning cultures where accountability isn't a threat—it's the fuel.
In today’s episode, we’re diving into the Five-Star Success System, why naming your friction is the first step to eliminating it, and how to lead with enough courage and humor to make a high-accountability culture actually stick.
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