What happens when the founder becomes the person holding everything together?
In this episode of the Level Up Claims Podcast, Galen Hair sits down with serial entrepreneur and workflow automation expert Alane Boyd, who built a social media agency to 600 clients and 125 employees before selling the company in 2018.
Alane shares the systems and mindset shifts that helped her build a business that could scale without relying on one person to keep everything moving.
In this episode:
Why founders struggle to let go
How to start documenting your business processes
Why project management should encompass your entire company
Using AI and automation to eliminate repetitive work
How better systems can improve employee satisfaction and retention
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