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What if practicing vet med didn't have to feel rushed, drained, or restricted?
In this first episode of a new series highlighting veterinary practices doing things differently, Dr. Amelia is joined by Dr. Marie-Louise Ratcliffe, founder of Atlantic Vet in Walvis Bay, Namibia.
After seven years in general practice, she discovered her passion for integrative medicine, began studying veterinary acupuncture, and founded Atlantic Vet in 2020 to combine conventional veterinary care with evidence-informed complementary therapies. She shares the surprisingly quick process of opening her own practice built around longer appointments, integrative care, real conversations with pet owners, and a working life that fits around her family.
In this episode:
- How Marie-Louise's view of "high-maintenance" clients completely flipped
- Why her first appointments are an hour long — and what that hour makes possible
- The mindset shift from delivering instructions to working with clients as a team
- How she and her assistant have normalized being humans, not robots
- What it looks like to listen to your gut when it's telling you something has to change
- What surprised her most about participating in the Workplace Satisfaction and Wellbeing Survey and Report
Connect with Dr. Marie-Louise Ratcliffe:
Mentioned in this episode:
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Disclaimer: The information provided in this podcast is for educational and informational purposes only and is not intended as medical, mental health, or professional advice. I am a certified health and life coach, not a licensed medical or mental health professional. Please consult with a healthcare provider before making any changes to your physical or mental health routines. If you are experiencing a crisis, seek help from a qualified professional or contact emergency services.
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