In this episode of Take-Away with Sam Oches, Sam talks with Michael Montagano, CEO of Dog Haus, a California-based concept serving high-quality burgers, brats, and hot dogs at 60 locations around the country. While Dog Haus has been around now for 16 years and has been franchising for most of that time, the company just launched a unique new Area Director program that will bring in 15 ADs who will help Dog Haus accelerate growth in their designated territories. Those ADs — who are bringing franchise experience from much larger, established brands like Jersey Mike’s and Tropical Smoothie Café — will get equity in the brand as well as a presence on the board as Dog Haus looks to establish a relationship with franchisees that is much deeper than the typical franchise arrangement. Sam sat down with Michael in Dog Haus’s original location in Pasadena, Calif., to learn more about how this new AD program could help Dog Haus grow to 300 locations and beyond, and they even talk about Dog Haus’s unique new beverage relationship with Dr Pepper.

In this conversation, you’ll find out why:

  • Franchisees should be experts in their trade areas
  • You should treat your franchisees as the brand partners that they are
  • Area directors are like player coaches who can level up the brand
  • There’s no deadline for ramping up growth
  • An experiential concept in a streamlined footprint equals future restaurant success


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Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com.

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