A leading economist on consumer trends, labor, and reasons to be optimistic

In this episode of Take-Away with Sam Oches, Sam talks with Chad Moutray, Senior Vice President of Research and Chief Economist for the National Restaurant Association, the largest trade organization representing restaurants in the U.S. Chad joined Sam at the National Restaurant Association Show to offer a mid-year review of the restaurant industry, diving into consumer behavior, economic factors impacting the industry, and how labor specifically is challenging operators’ ability to grow.

In this conversation, you’ll find out why:

• In this K-shaped economy, the lower-income consumer is unpredictable
• A holistic approach to restaurant excellence is your best shot at beating the competition
• Labor will continue to put the squeeze on the industry
• Technology can speed up and improve the hiring process
• This is a glass-half-full industry, and innovation is to thank

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Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com.