I am going to admit something that sounds a little terrible…I love looking at a struggling Etsy shop. Not because I’m happy that they’re not succeeding, but because a slow shop is a puzzle, and finding the one thing holding it back is my favorite part of this whole job.

Before I was an Etsy seller and coach, I was a physical therapist, and I still think like one every time I look at a shop. The biggest thing PT taught me is that the spot where you feel the pain is usually not where the problem started. A knee that hurts is often a hip or an ankle issue showing up further down the line. Treat the knee and the patient is back in a few weeks, because nothing actually changed. Your shop works the same way. "I'm not getting sales" is not a diagnosis. It is a symptom. 

In this episode I walk you through exactly how I trace a slow shop back to the real cause: what I look at before I ever open a single listing, the questions I ask once I get into the data, and how I tell a traffic problem apart from a click problem apart from a conversion problem. By the end you will know how to stop changing random things and start asking the one question that actually leads somewhere: why?

What you'll learn:

  • Why "my shop isn't selling" is a symptom, not a diagnosis, and what to look at instead

  • The physical therapy lesson that changed how I evaluate every single shop

  • The very first thing I do when I open a shop (and why it is not what you would expect)

  • The exact questions I ask when someone tells me their traffic dropped

  • The four questions to keep asking until you get underneath the symptom

Resources Mentioned:

Your Next Steps:


Podden och tillhörande omslagsbild på den här sidan tillhör Sarah Waggoner. Innehållet i podden är skapat av Sarah Waggoner och inte av, eller tillsammans med, Poddtoppen.