Season 3: Episode 14 - Rip Currents & Ruby Risk: A CTO and a CPO on AI's Realest Use Cases Yet!

A special CTO Lens episode this week featuring two special guests with some fascinating insights.

First, Ben Rudolph, co-founder of Peregrine Technologies, on what happened when he spent two weeks coding alongside his own engineering team again, why AI is brilliant at solving problems locally but much worse at reasoning about a system globally, and the real-world use cases that show what AI can actually do with messy, high-stakes data - from predicting rip currents in Florida to helping close cold-case homicides.

Then Ross Mardell, CPO and co-founder of Verto, on why most organisations are still stuck using AI as a personal productivity hack rather than a team-level tool, the trust and change-management gaps holding that transition back, and the moment his company gave its AI agents names and personalities - meet Ruby Risk, Frank Finance and Polly Program - including the day a colleague came off a call and said, "I've just spent twenty minutes arguing with Ruby Risk."

Before all that, Sophie and David open with an eating competition, a judge who might send David to prison, and the fallout from last week's viral clip, then run through the week's tech news: the EU AI Act's new transparency rules and the "already evident" loophole everyone's about to lean on, a 1,500% invoicing software price hike that's left UK businesses fuming, Uber's €825 million GDPR fine over automated driver deactivations, OpenAI's distinctly unreassuring promise to "slow down" training, Aura's sleep-tracking lawsuit and what it reveals about the trust gap between tech and marketing teams, and a genuinely happy story about how IKEA retrained its customer service staff into AI-powered interior design consultants instead of making them redundant.