In the latest episode, host Dan Briselden sits down with Tobias Bergmann CEO & Founder, and Bassel Hamadeh, Head of Innovation at TigerLab — a company that has been building insurance technology from Southeast Asia to global markets for nearly two decades.
What makes TigerLab's perspective different:
🔧 Founded before the InsurTech boom — they've lived through 2.0 and are now helping carriers, MGAs and brokers navigate 3.0
🌍 Global reach with deep domain expertise — from Malaysia to Europe to an expanding US presence
⚙️ A product-led approach that combines a core platform with bespoke builds so clients get exactly what they need, fast
What else they cover:
🤖 Where AI is actually delivering ROI right now and where it isn't ready yet (spoiler: confidently wrong is worse than no decision at all)
📧 Why email triage, document ingestion and multilingual support are the unglamorous AI wins that are transforming underwriting workflows
💡 The build vs. buy debate and why domain expertise will separate the long-term survivors from the white-labelled newcomers
🧑💼 Why human relationships in insurance will remain irreplaceable even as automation reshapes the size and shape of teams
Whether you're an MGA scaling fast, a carrier weighing your AI strategy, or simply curious about what two decades of insurance tech experience looks like in practice, this is a grounded and honest conversation from people who've seen the industry evolve from the inside.
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