Recognition isn’t a new idea. And yet, engagement continues to decline.
In this conversation, Morag and Chester Elton explore why gratitude and recognition remain underutilised—and how leaders can create meaningful change in the moments they control.
⏱️ Key Moments
00:01 From broadcasting to recognition
04:21 Why recognition creates real business impact
09:47 The disconnect: why engagement is still falling
12:09 Broken trust and the employer-employee relationship
14:23 What leaders can control (even in broken systems)
15:50 The ripple effect of appreciation
17:27 Why culture spreads through small teams
18:30 Designing a life of gratitude
20:33 The power of random acts of kindness
22:14 The “gratitude stone” story
25:22 Making kindness a daily discipline
26:48 “You have to choose to be offended”
💡 Key Takeaways
Recognition is still seen as optional—and that’s the problem
Leaders underestimate how much small moments matter
Culture isn’t built at the top—it’s built in teams
Gratitude isn’t a mindset alone—it’s a practice
You don’t need permission to create a better culture around you
(00:01) - From broadcasting to recognition
(04:21) - Why recognition creates real business impact
(09:47) - The disconnect: why engagement is still falling
(12:09) - Broken trust and the employer-employee relationship
(14:23) - What leaders can control (even in broken systems)
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Morag Barrett. Innehållet i podden är skapat av Morag Barrett och inte av,
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